Collecting Rent For Your Investment

We make sure you get paid on time, every time

Our goal is to make sure you are paid in full - and on time! We prepare and handle the lease documents, lease signing, and rent collection each month. Our residents are offered a variety of ways to pay rent -from online to in-person. We offer these conveniences to help ensure that you get your money as quickly as possible each month.

• The vast majority of our residents pay their monthly rent through our easy-to-access Tenant Portal.
• We expect that tenants pay by the first day of each month (bank holidays and weekends may sometimes delay rent collection).
• We track our tenants payments on a daily basis to ensure we are prompt to respond to non-payments or NSF payments should they occur.
• 99.5% of our tenants pay their rent each month. But should a tenant not pay the rent due, we have fair but tight rent collection policies in place that comply with state law requirements.
• We close out our accounting month by the 10th day of each month and then issue your funds by ACH directly to your bank account of choice.

Our Rent Collections Policy

• Rent is due on the 1st day of each month.
• We offer our tenants a grace-period until the 5th day of the month.
• If rent is not received by the 5th day of the month we initiate our internal collection process.
• We have the state-required 10-day demand notice prepared on your behalf.
• This 10-day demand notice must be physically served to the tenant at the property - which we do on your behalf.
• We continue to follow up with the tenant during this 10-day waiting period.
• If we have not received the funds due at the end of this 10-day period we will initiate the legal eviction process with our eviction attorney. We handle the entire eviction process on your behalf.
• Although it is very rare, if necessary we will take the legal process all the way to the end by performing a physical eviction at the property with the local county sheriff.

What happens when a good tenant can’t pay rent? Sometimes even the best tenants run into financial problems. When this happens we put this tenant in contact with local aid agencies.